General
What does a subscription include?
Every month a Build Box arrives with the most awesome build-it-yourself STEM toy kits and an exclusive video from Mark Rober! When shown the toys and videos, 9 out of 10 of our kid testers freaked out – the 10th was too busy playing with the toy to answer our survey!
Each Build Box is centered on a different engineering concept (or superpower), and features a toy that uses that superpower for kids to build, learn, and play with. Each box includes project components for the build-it-yourself toy, a booklet with picture-based instructions, STEM concept explanations, and activities and challenges that take the toy to the next level, and a gear badge that celebrates the engineering superpower they just learned about.
How often does a Build Box show up?
Each of our subscription options delivers one box per month, no more no less. So purchasing an annual subscription includes 12 boxes, arriving 1 per month.
Can I choose the order in which different Build Boxes arrive?
Not right now. We put a lot of thought into the sequencing of Build Boxes to optimize learning and fun. We carefully consider the types of projects and underlying mechanisms that help kids gain engineering superpowers through the Gear Badges.
Will I get the same Build Box more than once?
No, each monthly Build Box is different, and we won’t send the same box twice to a subscription. You are able to view the Build Boxes received on your account dashboard. If you have questions or concerns please contact us at help@crunchlabs.com.
Do you have more than one type of subscription box?
For now, we only have one line of Build Box subscriptions designed for children ages 8-12+. We hope to offer more subscriptions and products in the future, so please visit our website and watch Mark Rober’s monthly videos for updates. Or you can join our mailing list at community@crunchlabs.com.
How soon after I place my order will my subscription start?
We aim to fulfill your first Build Box order in 1 to 3 business days after the order is placed. You can expect shipping to take 4 to 7 business days within the United States.
How do I unsubscribe from emails?
You can click the “unsubscribe” link at the bottom of emails from CrunchLabs. Contact help@crunchlabs.com if you need further assistance.
How do I submit ideas for products or videos?
It is our policy not to accept unsolicited submissions of creative material.
We hope you understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by our professional staff might seem to others to be similar to their own creative work.