Frequently Asked Questions

We offer two awesome build-it-yourself STEM toy subscriptions, Build Box and Hack Pack.

Whatever subscription plan you sign up for, all CrunchLabs boxes include:

• Exclusive Mark Rober videos
• Materials and project components
• A booklet with picture-based instructions
• STEM concept explanations
• Activities and challenges that take the toy to the next level
• A gear badge that celebrates featured engineering superpower

Check out Build Box and Hack Pack specific information in the FAQs below!

Which subscription is right for you? Compare CrunchLabs products and find out.

If you’re subscribed to the CrunchLabs Build Box subscription, you will receive 1 box per month for as long as you are subscribed! We have DOZENS of toys lined up for years of engineering education and fun.

If you’re subscribed to the CrunchLabs Hack Pack subscription, you will receive 6 boxes, or 1 box every other month, for as long as you are subscribed.

Not right now. We put a lot of thought into the sequencing of our boxes to optimize learning and having an awesome good time. We carefully consider the types of projects and underlying mechanisms that help kids of all ages gain engineering superpowers through the Gear Badges. What we’re saying is, trust us, you’re gonna have a blast.

No, each monthly Build Box or bi-monthly Hack Pack box is its own unique and special snowflake. We won’t send the same box twice in a subscription. You are able to view the boxes you’ve received on your account dashboard. If you have questions or concerns, helpful nerds are standing by at help@crunchlabs.com.

Plus, we have YEARS of toys lined up for you. It's a journey :)

Yes! We don’t know how to shut off our brains, so we’re always thinking about new ideas. 

• Build Box: The Build Box subscription launched in 2022,  designed for kids ages 8-12.
• Hack Pack: In April of 2024, CrunchLabs Hack Pack subscription launched, and this time it's for anyone age 14+.

We hope to offer more subscriptions and products in the future, so please visit our socials and watch Mark Rober’s monthly videos for updates.

Once your order is placed we hustle to fulfill it in 1 to 3 business days. If you’re in the United States, your Build Box or Hack Pack should be in your hands within 4 to 7 business days.

You can click the “unsubscribe” link at the bottom of emails from CrunchLabs. Contact help@crunchlabs.com if you need further assistance.

We couldn’t do CrunchLabs without Earth, so we believe the best way to inspire responsible engineering is to lead by example:

• Our packaging is compostable. We use an uncoated cardboard box and compostable plastic substitutes to package and ship our boxes. Our toys are for humans to play with, not sea turtles to eat.
• Our toys grow on trees. We use as much wood as possible in the design of our toys.
• Our toys stay out of the landfill longer. We make our toys robust and repairable so they can be enjoyed for as long as possible.

It is our policy not to accept unsolicited submissions of creative material. We hope you understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by our professional staff might seem to others to be similar to their own creative work. Feel free to post your projects on ALL the socials, and @ us at @crunchlabs.

We love press! Please shoot our team an email at press@crunchlabs.com.

CrunchLabs is for anyone who loves learning! CrunchLabs Build Boxes are designed for kids ages 8-12+, but plenty of other kids and adults have enjoyed them too! Build alone or build with friends and family! Hack Pack boxes are designed for teens 14+ and adults, and really, anybody who is interested in having fun, coding, and robotics.

Actually yes! It’s a big warehouse in Northern California that we converted into the ultimate design and engineering space. The only warehouse in the whole state, in fact, with a secret entrance through a claw machine.

We love our secret lab so much that we want to share it – that’s why we have a Platinum Ticket* to let lucky Build Box winners come and visit, and our brand new Platinum Diploma Sweepstakes** that enters each Hack Pack subscriber into a twice a year drawing for the chance to win $80,000 to put towards college and a trip to CrunchLabs to hang out with Mark Rober.

*No Purchase Necessary. Ends 5/31/24. 50 U.S. & D.C., 18+. See Official Rules for full details 

**No Purchase Necessary. Ends 4/30/25. 50 U.S & D.C. 14+. See Official Rules  for full details.

Each Build Box contains a chance to win a Platinum Ticket*, not unlike the Golden Ticket in Charlie and the Chocolate Factory. How’s it work? One Build Box is selected at random and a little extra piece of hardware goes inside. The lucky winners visit the real life CrunchLabs to meet & create with Mark Rober. Hack Pack's are also eligible, with our Platinum Diploma!

*No Purchase Necessary. Ends 5/31/25. 50 U.S. & D.C., 18+. See Official Rules.

We've had the Build Box Platinum Ticket since our start, and now we're so excited to also introduce you to the Platinum Diploma sweepstakes*! Each Hack Pack subscriber is entered into a drawing for the chance to win $80,000 to put towards college and a trip to CrunchLabs to hang out with Mark Rober.

*No Purchase Necessary. Ends 4/30/26. 50 U.S. & D.C., 18+. See Official Rules.

Basically, we’re a company full of well-educated grownups with child-like imaginations. We’re always thinking up TONS of new ideas, and then prototype the ones that are the most exciting.

After that, we keep prototyping, and then prototype some more, and then cut the ones that don’t make us giggle till we pee, and then get some helpful kids and lucky adults to play with the ones that do, and then guess what? More prototypes, and then something stops working, so we make more prototypes, and then we think it’s finished, and then somebody goes “what if…” and we all go, that’s way more awesome, so then (you know where this is going)… new prototype, tons of fun, we giggle somebody pees, and it goes on like that.

Basically we keep building and testing and rebuilding and retesting until it’s as awesome as it can be. “Think Like an Engineer” is our internal motto too, so only the best of the very best, A+, all-star, home run ideas make into your Build Box or Hack Pack subscription.

Build Box is a monthly build-it-yourself STEM toy for kids ages 8-12+. Each Build Box is centered on a different engineering concept (or superpower), and features a toy that utilizes that superpower for kids to build, learn, and play with.

Okay, that’s two questions, but here goes! We design each toy to be a little bit challenging for kids 8–12+, in the same way a good puzzle is challenging. But ours comes with a step-by-step illustrated instruction booklet along with a video of Mark Rober walking kids through each step. We test extensively with 8–12-year-olds and prototype for months to make sure each toy is a smooth and enjoyable build. With the help of the video, the instruction booklet, and a dash of tenacity, tons of kids are nailing it—independently building and playing with Build Box.

CrunchLabs Build Boxes are designed for kids ages 8-12+, but plenty of other kids and adults have enjoyed them too! Build 'em alone or build 'em with friends and family. We know some 30 year olds around here who can’t stop sneak attacking each other with Disc Launchers.

We test every product with 3rd-party testing agencies to ensure the products comply with US and EU safety standards for kids ages 8-years and older. Parents and guardians can gauge the appropriateness for their kids, but we have worked hard to ensure that they’re a blast for the intended age range.

Nope! We think we thought of everything! All the stuff you need to make the toy is included in the Build Box, even batteries. You will need an Internet connection and a kid-safe device to watch the Mark Rober video episode, but you don’t need the video episode to complete the build! In the booklet, we do offer ideas for additional games and challenges that may require other materials – but those are supplemental and not required for the main build and play.

BUT, sometimes in engineering, stuff goes wrong. If on the off chance there are parts missing, go to your My Account portal and visit the page for your toy. There you will be able to order FREE replacement parts. If you have further questions contact help@crunchlabs.com.  

It depends! We try to make each build 30 to 60 minutes on average for an 8-12 year old. If your kid likes to take a lot of snack breaks, or there’s a pesky sibling, or they can’t stop laughing because the dog fell off the couch, or they just need to clear their head by running around in circles, they can always come back later to finish.

Currently, we don’t offer an option to purchase individual Build Boxes (though that may come down the road). We have crafted MULTIPLE years of engineering fun and learning, so we think a subscription is the best.

If you want to be the first to hear about what we’ve got in store, join our mailing list (at the bottom of this page).

To get our Build Box subscription boxes, you’ll need to subscribe. We may offer other subscriptions or stand-alone products in the future, but not currently.

We couldn’t do CrunchLabs without Earth, so we believe the best way to inspire responsible engineering is to lead by example:

• Our packaging is compostable. We use an uncoated cardboard box and compostable plastic substitutes to package and ship our boxes - Our toys are for humans to play with, not sea turtles to eat.
• Our toys grow on trees. We use as much wood as possible in the design of our toys.

Our toys stay out of the landfill longer. We make our toys robust and repairable so they can be enjoyed for as long as possible.

Both Build Box subscriptions include all the components necessary to complete the assembly. That means the subscription is really designed to work best for only one user, so we recommend a subscription for each kid. Besides, how are you supposed to defend your position in a Disc Launcher battle with only one disc launcher?

But if you really would like to try it out, or you have really curious younger siblings who aren’t ready for their own box yet, siblings and parents can build together to get started.

Of course, we can help add extra subscriptions down the line.

Not necessarily, but the Build Box extras are designed to be, well, extras for specific toys in the CrunchLabs Build Box subscription. That’s not to say you can’t figure out something fun to do with a pack of extra Disc Launcher discs… Think like an engineer! You’ll come up with something...

Of course! We test every product with 3rd-party testing agencies to ensure the products comply with US and EU safety standards for kids ages 8-years and older. The safety standards check for whether the toy is safe and sturdy for its intended play, and that unsafe chemicals don’t make their way into the toy during production.

Each Build Box contains a chance to win a Platinum Ticket*, not unlike the Golden Ticket in Charlie and the Chocolate Factory. How’s it work? One Build Box is selected at random and a little extra piece of hardware goes inside. The lucky winners visit the real life CrunchLabs to meet & create with Mark Rober.

*No Purchase Necessary. Ends 5/31/25. 50 U.S. & D.C., 18+. See Official Rules.

Yes! You can pause your subscription at any time for up to 3 months by accessing your account dashboard. You can also reverse a paused subscription at any time. If you're having trouble pausing your subscription you can always contact customer service (help@crunchlabs.com) to pause or unpause for you. Helpful nerds are standing by!

Well this question is a bummer. We want to do everything within our power to make sure you have a great experience with CrunchLabs. Please call or email us at help@crunchlabs.com to share your concerns. But if you must cancel your upcoming Build Boxes:

• Pay Annually plans: 12 month prepaid annual subscriptions are not eligible for early cancellation. If you’re not satisfied, call or email us at help@crunchlabs.com. 
• Pay Monthly plans: 12 month annual subscriptions on a monthly payment plan are annual subscriptions and are not eligible for early cancellation. If you’re not satisfied, call or email us at help@crunchlabs.com.
• Pay Quarterly plans: 3 month subscriptions can be canceled at any time at the end of the 3 month billing period.

For any subscription, if you do not wish to receive the next month's Build Box, please "turn off auto-renewal" 3 days prior to your next billing date (as shown through your My Account portal). And if your subscription is currently processing an order or shipment, you may not see the option to turn off auto-renewal until after the order is shipped.

We’re pretty stoked you and your young engineers are growing your brains so much with Build Boxes. Hack Pack is the perfect next step after a Build Box subscription. So, here’s what you need to know about switching subscriptions:

We will apply a credit of any un-shipped Build Boxes towards the cost of the new annual Hack Pack subscription. This means you’re switching to Hack Pack right away and will start receiving your first Hack Pack boxes, hurray! But you will not be able to complete the year of Build Box - if switching from Build Box to Hack Pack still sounds like the right choice for you, reach out to help@crunchlabs.com to get started.

Yes. At the end of each billing cycle (whether that’s monthly or annually or whatever you signed up from), your subscription will renew. However, you can change this at any time from your My Account portal, once logged-in.

For month-to-month subscriptions, you can pause or cancel your subscription. For all other subscriptions, you can "turn off auto-renewal”. Contact us at help@crunchlabs.com if you need assistance.

Please contact customer support at help@crunchlabs.com to resolve unique situations such as requesting reactivation of a canceled Build Box subscription. 

Nope! We don’t store any credit card (or other payment method) information at CrunchLabs because we rely on a 3rd-party payment processor. All credit card (or other payment method) information submitted on our website is secure and submitted directly to our processor. We take security seriously and we do not even temporarily store your credit card (or other payment method) information on our servers.

We currently accept payment through our website through Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, and Google Pay.

CrunchCoin / RoberBucks coming soon ;)

All states, territories, and countries in which CrunchLabs has a physical presence (such as an office or warehouse) or in which CrunchLabs reaches a sales threshold, will collect applicable sales tax from our customers. Your on-screen order totals may reflect an estimated tax amount and the true sales tax will be calculated and charged at the time your order is invoiced.

For “Month-to-Month” subscriptions and “Annual-Paid-Monthly” subscriptions, your card will be charged when a recurring order gets placed in our system. For “Annual-Paid-Annuly” subscriptions, you will be charged annually, when you purchase the subscription and when it renews.

"Quarterly" subscribers will be charged every 3 months, and can cancel every 3 months.

You can update your billing information anytime by accessing your My Account portal. If you need assistance, contact us at help@crunchlabs.com. 

Hack Pack is a robot-in-a-box! Designed for ages 14+, the specially designed Hack Pack boxes guides anyone, from those new to coding to master hackers, into the world of mechatronics where robotics and coding meet.

Each box includes all the materials you need to build a robot at home, alongside Mark Rober’s YouTube videos - just like Build Box. But what really makes Hack Pack magical is its extra behind-the-scenes coding you can take off-rails. The computer brains of any of these robots can be hacked in a bunch of ways to completely level up the functionality.

Nope! Hack Pack robots will work right out of the box. Here’s the inside scoop: If you can put together a Lego set, you can definitely build these robots and we provide all the materials required.

But get this: Hack Pack can be completely leveled-up by hacking the main computer controller, unlocking plenty of challenges and fun for anyone, from those new to coding to master hackers.

CrunchLabs Hack Pack subscription is designed for teens 14+ (even adults will love it!). We test every product with 3rd-party testing agencies to ensure the products comply with US and EU safety standards for teens ages 14-years and older. Parents and guardians can gauge the appropriateness for their kids, but we have worked hard to ensure that they’re a blast for the intended age range.

Nope! We think we thought of everything! All the stuff you need to make the robots are included in the Hack Pack boxes, even batteries. You will need an Internet connection and a device to watch the Mark Rober video episode, but you don’t need the video episode to complete the build!

In the instructional booklet, we do offer ideas for additional games and challenges that may require other materials – but those are supplemental and not required for the main build and hack.

BUT, sometimes in engineering, stuff goes wrong. If on the off chance there are parts missing, go to your My Account portal and visit the pafe for your Hack Pack box. Fill out the form to request FREE replacement parts. If you have further questions contact help@crunchlabs.com.

Currently, we don’t offer an option to purchase individual Hack Pack boxes. We have spent the last 2 years engineering all the mechatronically information and heady hacking fun into each box, so we think a subscription is the best.

If you want to be the first to hear about what we’ve got in store, join our mailing list (at the bottom of this page)!

Our Hack Pack boxes are (mostly) designed for one user, so we recommend a subscription for each human. Besides, how are you supposed to defend your candy stash without a password protected IR Turret?

Not necessarily, but the Hack Pack extras are designed to be, well, extras for specific boxes in the subscription. That’s not to say you can’t figure out something fun to do with a pack of extra foam darts… Think like an engineer! You’ll come up with something...

Of course! We test every product with 3rd-party testing agencies to ensure the products comply with US and EU safety standards for teens ages 14-years and older. The safety standards check for whether the robots are safe and sturdy for their intended play, and that unsafe chemicals don’t make their way into the robot during production.

It depends! We try to make each build 30 to 60 minutes on average for a 14+ year old.

Yes! You've got some symptom-to-solution solves:

• Check out our troubleshooting guides for each toy.
• Ask Mark RoBot for help in the IDE.
• Join our Discord community and start a conversation.

If all else fails, please contact customer service at help@crunchlabs.com.

We're so excited to introduce you to the Platinum Diploma Sweepstakes*! Each Hack Pack subscriber is entered into a twice-a-year drawing for the chance to win $80,000 to put towards college and a trip to CrunchLabs to hang out with Mark Rober. 

*No Purchase Necessary. Ends 5/31/25. 50 U.S. & D.C., 18+. See Official Rules.

At this time, we are not able to pause annual subscriptions. You can always contact customer service at help@crunchlabs.com - helpful nerds are standing by!

Well this question is a bummer. We want to do everything within our power to make sure you have a great experience with CrunchLabs. Unfortunately, annual subscriptions are not eligible for early cancellation. Regardless of your subscription, you can always choose "Turn Off Auto-Renewal" in your My Account portal, so you won't be billed again after your initial subscription term.

But please call or email us at help@crunchlabs.com to share your concerns and we'll see what we can do.

Yes. At the end of each billing cycle, your subscription will auto-renew (unless you turn that off in your "My Account" portal).

Nope! We don’t store any credit card (or other payment method) information at CrunchLabs because we rely on a third-party payment processor. All credit card (or other payment method) information submitted on our website is secure and submitted directly to our processor. We take security seriously and we do not even temporarily store your credit card (or other payment method) information on our servers.

We currently accept payment through our website through Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, and Google Pay.

CrunchCoin / RoberBucks coming soon ;)

All states, territories, and countries in which CrunchLabs has a physical presence (such as an office or warehouse) or in which CrunchLabs reaches a sales threshold, will collect applicable sales tax from our customers. Your on-screen order totals may reflect an estimated tax amount and the true sales tax will be calculated and charged at the time your order is invoiced.

For Annual-Paid-Annually subscriptions, you will be charged annually, unless you turn off Auto-Renewal. Check other plans for charge cadence!

Reactivation can be done in the My Account portal! Once you are logged-in, navigate to Manage Subscriptions. Then, you’ll see any Inactive Subscriptions and you can reactivate them. Contact customer service at help@crunchlabs.com if you need more help.

You can update your billing (and shipping) information anytime by in your My Account portal. If you need assistance, contact us at help@crunchlabs.com.

At this time, Hack Pack only ships to the US, Canada and the EU (excl. Iceland).

First of all, what a lovely person you are.  How very thoughtful. Now, to your question… Gifting CrunchLabs is easy. We offer Gift Certificates for both Build Boxes and Hack Packs. This is the perfect way to send CrunchLabs subscriptions as a gift to someone who lives in a different household.

1. Choose: Head to Gift Build or Gift Hack Pack and choose which line is best for the recipient: Build Box toys are perfect for ages 8-12 and Hack Pack robots are designed for teens and adults. Compare subscriptions here for more information.
2. Purchase: No surprises when it comes to pricing - pay once (and only once) and choose a custom email delivery date.
3. Wait: We will email the recipient the gift certificate, and they can enter their shipping address to start whenever they like.

Right now, CrunchLabs gifting is for the US only - we’re working hard to offer international gifting soon, so please stay tuned.

Right now, CrunchLabs gift certificates are for the US only - we’re working hard to offer international gifting soon, so please stay tuned!

We ship Build Box to the following countries, which are supported by our shipping partners and where our toy testing certifications are applicable:

• Australia
• Austria
• Belgium
• Bulgaria
• Canada
• Croatia
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hong Kong
• Hungary
• Iceland
• India
• Ireland
• Israel
• Italy
• Japan
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Malta
• Mexico
• Netherlands
• New Zealand
• Norway
• Poland
• Portugal, Republic of
• Cyprus
• Romania
• Singapore
• Slovakia
• Slovenia
• South Korea
• Spain
• Sweden
• Switzerland
• United Kingdom
• United States

We also offer free shipping for Build Box subscriptions and Build Box extras to anywhere in the United States, including Hawaii, Alaska, and Military (APO, FPO, DPO) addresses.

Hack Pack now ships to Europe (exc. Iceland), Canada and the US!

For all non-US addresses, your total shipping fee will be shown to you during the checkout process.

For non-US addresses, your total shipping fee will be shown to you during the checkout process.

Shipping internationally costs us a lot more, so we charge a little extra. We apply the value of free shipping within the US to your international shipping cost! Various extra taxes (including VAT) and duties may be collected upon checkout.

Some countries are subject to Delivery Duty Paid fees of about 70% per box. All associated charges are calculated at checkout.

Some countries are subject to Delivery Due Unpaid (DDU) fees but are exempted from VAT so these charges will not appear during checkout for regular subscriptions. However, bulk orders may be subject to VAT, see the VAT minimums noted below. To see if your order meets the threshold and is exempted from VAT to your country, please see the list and details below:

Hong Kong

• VAT de minimis: N/A
• VAT Rate: N/A

Japan

• VAT de minimis: $64.97 USD
• VAT Rate: 10%

Singapore

• VAT de minimis: $293.90 USD
• VAT Rate: 9%

South Korea

• VAT de minimis: $200.00 USD
• VAT Rate: 10%

Here’s the bottom line: we’re doing our very best to deliver high quality products to you with the lowest shipping rates possible. Duties and taxes, along with other rates, will vary based on your location and subscription type so please see the full calculation during checkout!

We offer free shipping for Build Box and Hack Pack subscriptions and Build Box and Hack Pack extras to anywhere in the United States, including Hawaii, Alaska, and Military (APO, FPO, DPO) addresses.

For non-U.S. addresses, your total shipping fee will be shown to you during the checkout flow.

Eesh that’s the worst. We’re sorry to hear that! Please email us at help@crunchlabs.com so we can arrange a full replacement ASAP. 

This rarely happens! But in engineering, stuff going wrong is a big part of our job and something we plan for. So,if something is missing from your box, we’ll send you a replacement at no extra charge. You can check for missing parts by looking at the first page of the instructions, which shows every item you should already have in the box to complete the project. If any parts are missing, go to your My Account dashboard, click into any individual toy you have already received, then request your free replacement parts! f you have further questions contact help@crunchlabs.com.

Have you moved or relocated? You can update your shipping address through your My Account portal.

You will receive email notification once your Build Box or Hack Pack box is shipped (that’s each month for Build Box plans and every other month for the annual Hack Pack plan). You can also get tracking details through your My Account portal.

Build Boxes, Hack Packs, and purchases made with a bulk discount, are not eligible for returns or refunds.

However, other store items can be returned for a full refund if the items are un-used, undamaged, and purchased within 60 days.

To initiate a return, please email help@crunchlabs.com. CrunchLabs will inspect returned products upon receipt and issue refunds within 30 days to the original form of payment. Please note: All return shipping costs are the responsibility of the customer, and return packages must be in the original packaging and include the following information: customer name, order number, and reason for return.

Please email us for the physical return address.

We do! No need to ruin the surprise on holidays or birthdays or other special occasions. Simply add "Discreet Shipping" to your subscription from your Cart. We will put your FIRST Build Box or Hack Pack inside a boring plain brown box, so the little ones will never know what just arrived.

We currently charge $5 USD for this option, per subscription. It is for the first box only, and available just in the US for now.

We get it, sometimes there's a rush!

So yes: We offer expedited shipping for Build Box and you can select it during checkout for your FIRST delivery. (Hack Pack is not eligible for expedited shipping right now.)

We currently charge $25 USD for this option, per order. It is for the first box only, and available just in the US for now.

We have a referral program to reward our customers. It is powered by Referral Candy, one of the largest and most trusted reward software programs.

Current customers will be able to generate a unique referral link, then share that link with friends and family. If someone uses that referral link to subscribe to the Build Box or Hack Pack, then BOTH parties get a $10 discount coupon to be used on a future purchase. Some limits may apply!

Yes! When you refer someone to CrunchLabs, or subscribe yourself via a referral link, you will earn a coupon code (to be delivered via email). You may use up to 5 coupon codes per checkout experience. Keep in mind, you can only use a given coupon code once.

Yes, referrees have up to 1,000 days to redeem their coupon code, and referrers have up to 365 to take action.

Please shoot us an email at help@crunchlabs.com and may be able to help!

Thank you from the bottom of our hearts for choosing to sponsor a future engineer through CrunchLabs! You're really investing in the dreams and aspirations of young builders and thinkers around the world through Build Boxes and Hack Packs.

Here’s how it works: Sponsorships like yours offset the cost to purchase and ship our boxes. CrunchLabs provides these to our partners. They will distribute boxes to kids who otherwise wouldn’t have access to CrunchLabs subscriptions.

That's a great question. Since our lovely sponsors are purchasing a Hack Pack (or Build Box) for a child through our partners, this is not considered a direct cash or goods donation to a charitable organization, and is therefore not a tax-deductible donation.

We will not know the identity of or be able to provide the information of any specific recipient given the way our partnerships work. Your contribution will be pooled together with funds from other sponsors and used to deliver a bulk order of Hack Packs (or Build Boxes) to our partners. They will then deliver the boxes directly to children in need, or facilitate the distribution through their own partners to the final recipients.

Wow! The passion for empowering young engineers and generosity of our community never ceases to impress us. If you would like to donate in an amount greater than $10,000, please contact us at concierge@crunchlabs.com. Your donations go so far in helping kids in need access our super fun STEM education boxes. Thank you!

We're eager to hear from you! Please contact us at concierge@crunchlabs.com.

Fight summer brain drain during our supercharged 8 week virtual summer camp, Camp CrunchLabs! Designed for budding engineers aged 8-12, anybody who just digs science and fun is welcome to camp too.

• Build: 12 Build Boxes in 12 weeks over the summer - that's the CrunchLabs Summer Special!
• Watch: CrunchLabs will publish 8 videos featuring mega science experiments from Mark Rober every Saturday starting June 7th at 8am PST!
• Participate: Mark Rober will assign four challenges during camp. Of each challenge, he will choose a four winners from submissions posted on social media! At the end of camp, one of those challenge winners will be selected for the grand prize: they’ll receive a Platinum Ticket to visit the real-life CrunchLab and will be in the eighth and final summer video with Mark Rober himself. See official rules for details.

Enter your projects at campcrunchlabs.com/challenges and post your submissions to social media for a chance to win!

Once you have received all 12 weekly Summer Special boxes, you will be auto enrolled in month-to-month subscription and continue receiving new Build Boxes every month at $27.45/month. You can always manage your subscription settings in your account page.

If you need to pause your Camp CrunchLabs subscription for a week or more, please email us at help@crunchlabs.com.

Of course! It just depends on what box number you're at:

You're a current Build Box subscriber who will receive a box numbered 1 to 25 before camp on June 7th: Yes! You can take part in the accelerated Summer Special subscription for camp. Please email help@crunchlabscom to start.

You're a current Build Box subscriber who is passed box #25: Unfortunately, you're ineligible for acceleration at this time.

Here’s the scoop: if you’re a current Build Box subscriber who will receive a Build Box numbered 1 to 14 before camp starts on June 1st, yes: you can accelerate your subscription for camp. You'll need to email help@crunchlabs.com to confirm.

Subscribers who are passed Build Box #14 are ineligible for acceleration at this time.

Campers will receive the Year 1 Build Box series. These are the same awesome Build Boxes as our regular monthly program, but instead of 12 boxes in 12 months, you’ll receive 12 boxes in the 12 weeks of Camp!

And don't forget! There is so much more than the initial 12 boxes. We have YEARS of engineering fun lined up.

Mark Rober assigns weekly challenges during camp and he will choose a winner from submissions posted on social media for each challenge. And at the end of the 8 weeks of camp videos, one of those challenge winners will be selected for the grand prize: they’ll receive a platinum ticket to visit the real-life CrunchLab and will be in the 8th and final summer video with Mark Rober himself.

You’ll need to enter the sweepstakes at crunchlabs.com/challenges and post your submissions to social media. Don’t forget to use #campcrunchlabscontest.

For now, Camp is open just for summertime! We're here to help those smarty-pants kids in your life stay busy building, playing, and having fun over summer break.

Become a subscriber soon to take advantage of the limited-time CrunchLabs Summer Special and get 12 boxes in 12 weeks plus all the other cool camp stuff.

Did you notice this year's theme is space? It's gonna be great.

First of all, you rock for being an educator, and because you’re inquiring about CrunchLabs, you’re apparently a really cool one, too! To answer your question: Yes. We offer a 10% discount on orders of 20-200 Build Boxes and Hack Packs, and a 15% discount on orders larger than 200. Whether you want to order for your classroom, after school club, camp, or homeschool cooperative, we can help.

We also offer tax exempt orders if qualified. Please submit proof of your tax exempt status when requesting a quote at educators@crunchlabs.com.

Please checkout our Educators page!

We accept advance payment by credit card, ACH, and check.

We also accept purchase orders for verified organizations. Please email us at educators@crunchlabs.com for more details!

You can email us at educators@crunchlabs.com and a member of our team will follow-up with you shortly!

Yes, CrunchLabs purchases are classified as Educational Services (MCC 8299) and are reimbursable through Educational Savings Accounts (ESAs).

You can find us as a qualified vendor in the following state ESAs - Arizona, Arkansas, Florida, Idaho, Missouri, New Hampshire, North Carolina, Texas, Utah, West Virginia. For help with placing ESA orders or to recommend us as a vendor for your ESA, charter school or homeschool network please email us at educators@crunchlabs.com.

Yes, we honor tax exempt orders from qualified organizations. Please provide proof of your organization’s tax exempt status when requesting a quote or placing your order at educators@crunchlabs.com.

Please allow 4-7 days for delivery of bulk orders once shipped. It may vary based on location, of course!

Yes we do, in the form of bulk order discounts. If interested, please reach out at educators@crunchlabs.com.