Nope! Hack Pack robots will work right out of the box. Here’s the inside scoop... If you can put together a LEGO set, you can definitely build these robots, and we provide all the materials required.

But get this: Hack Pack can be completely leveled up by hacking the main computer controller, unlocking plenty of challenges and fun for anyone, from those new to coding to master hackers. We will teach you in our IDE (Integrated Development Environment).

CrunchLabs Hack Pack subscription is designed for teens 14+ (even adults will love it). We test every product with 3rd-party testing agencies to ensure the products comply with US and EU safety standards for teens ages 14-years and older.

Parents and guardians can gauge the appropriateness for their kids, but we have worked hard to ensure that they’re a blast for the intended age range.

We've had the Build Box Platinum Ticket since our start, and now we're so excited to also introduce you to the Platinum Diploma sweepstakes*! Each Hack Pack subscriber is entered into a drawing for the chance to win $80,000 to put towards college and a trip to CrunchLabs to hang out with Mark Rober.

*No Purchase Necessary. Ends 4/30/27. 50 U.S. & D.C., 18+. See Official Rules.

Yes! You've got some symptom-to-solution solves :

• Check out our troubleshooting guides for each toy.
• Ask Mark RoBot for help in the IDE.
• Join our Discord community and start a conversation.

If all else fails, please contact customer service at help@crunchlabs.com.

Nope! All the stuff you need to make the toy is included in the Hack Pack, even batteries and Arduinos. It does help, though, to have a laptop computer if you want to code.

If there are parts missing, go to your My Account portal and visit the page for your toy to order FREE replacement parts. If you have further questions contact help@crunchlabs.com.

It depends! We design each Hack Pack robot to take an average 60 minutes for an14+ year old.

Every person is different and build times will vary!

But the fun does NOT end there. Hack hack hack your robot with our easy-to-use (and learn) coding console.

Currently, we don’t offer an option to purchase individual Hack Pack robots (though that may come down the road). We have carefully crafted multiple years of engineering fun and learning into our box sequences, so we think a subscription is the best.

If you want to be the first to hear about what we’ve got in store, join our mailing list (at the bottom of this page).

Yes! Hack Pack ships to the US, Canada and the EU (excluding Iceland) for now. Stay tuned for more countries!

To our friends in Liechtenstein, Northern Ireland, Norway, Switzerland, and the UK:

Due to recent importation law changes, you might be required to pay additional duties upon receiving your shipment.

We aim to make cancellations easy! All CrunchLabs subscriptions automatically renew, and you can turn them off up to 3 days prior to the end of the subscription term in your "My Account" Portal, or by emailing help@crunchlabs.com.

Looking for order tracking? Be sure to check the emails we send you after your initial subscription, and every month thereafter! You can also find your tracking link in our Help Center.