General
What do all CrunchLabs subscriptions include?
We offer two awesome build-it-yourself STEM toy subscriptions, Build Box and Hack Pack.
Whatever subscription plan you sign up for, all CrunchLabs boxes include:
- Exclusive Mark Rober videos
- materials and project components
- a booklet with picture-based instructions
- STEM concept explanations
- activities and challenges that take the toy to the next level
- a gear badge that celebrates featured engineering superpower
Check out Build Box and Hack Pack specific information in the FAQ below!
Which subscription is right for you? Compare CrunchLabs products and find out!
How often does my subscription box show up?
If you’re subscribed to the CrunchLabs Build Box subscription, you will receive 1 box per month for as long as you are subscribed! We have DOZENS of toys lined up for years of engineering education and fun.
If you’re subscribed to the CrunchLabs Hack Pack subscription, you will receive 6 boxes, or 1 box every other month, in the yearlong subscription.
Can I choose the order in which different Build Boxes or Hack Pack boxes arrive?
Not right now. We put a lot of thought into the sequencing of Build Boxes to optimize learning and having an awesome good time. We carefully consider the types of projects and underlying mechanisms that help kids gain engineering superpowers through the Gear Badges. What we’re saying is, trust us, you’re gonna have a blast.
Will I get the same subscription box more than once?
No, each monthly Build Box or bi-monthly Hack Pack box is its own unique and special snowflake. We won’t send the same box twice in a subscription. You are able to view the boxes you’ve received on your account dashboard. If you have questions or concerns, helpful nerds are standing by at help@crunchlabs.com.
Plus, we have YEARS of toys lined up for you. It's a journey :)
Do you have more than one type of subscription box?
Yes! We don’t know how to shut off our brains, so we’re always thinking about new ideas.
- Build Box: CrunchLabs Build Box subscription launched in 2022, designed for kids ages 8+.
- Hack Pack: In April of 2024, CrunchLabs Hack Pack subscription launched, and this time it's for anyone age 14+.
We hope to offer more subscriptions and products in the future, so please visit our website and watch Mark Rober’s monthly videos for updates.
How soon after I place my order will my subscription start?
Once your order is placed we hustle to fulfill it in 1 to 3 business days. If you’re in the United States, your Build Box or Hack Pack should be in your hands within 4 to 7 business days.
How do I unsubscribe from marketing emails?
You can click the “unsubscribe” link at the bottom of emails from CrunchLabs. Contact help@crunchlabs.com if you need further assistance.
Are CrunchLabs Build Boxes and Hack Pack boxes sustainable / environmentally friendly?
We couldn’t do CrunchLabs without Earth, so we believe the best way to inspire responsible engineering is to lead by example:
- Our packaging is compostable. We use an uncoated cardboard box and compostable plastic substitutes to package and ship our boxes - Our toys are for kids to play with, not sea turtles to eat.
- Our toys grow on trees. We use as much wood as possible in the design of our toys.
- Our toys stay out of the landfill longer. We make our toys robust and repairable so they can be enjoyed for as long as possible.
How do I submit ideas for products or videos?
It is our policy not to accept unsolicited submissions of creative material. We hope you understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by our professional staff might seem to others to be similar to their own creative work.
How can I submit a PR inquiry?
We love press! Please shoot our team an email at crunchLabs@ssmandl.com.
What age is CrunchLabs for?
CrunchLabs is for anyone who loves learning! CrunchLabs Build Boxes are designed for kids ages 8-12+, but plenty of other kids and adults have enjoyed them too! Build alone or build with friends and family! Hack Pack boxes are designed for teens 14+ and adults, and really, anybody who is interested in fun, coding, and robotics.